This adapted article originally appeared at https://www.nerdery.com/blog
Think of all the data on Earth – so, a lot of it. According to IBM, 90 percent of this vast sea of data was created just in the past two years – a rate that will only grow exponentially. To succeed in their digital transformation efforts, organizations need to take strategic steps in understanding and leveraging this explosion of worldwide data.
For a digital transformation to become a real cultural change within your organization, you have to align around the things that will provide value to your users. That’s how you make your offerings better and get more users to take actions that achieve your business goals. Assessing data builds a route for strategic improvement in your business. Here’s how to make it happen.
Step 1: Get your data house in order
Data rarely comes in a nice, neat package ready for instant analysis. Most of the time it needs to be extracted from its source, whether that’s a point-of-sale terminal, website analytics, app metrics or something else. It will then likely need to be transferred into a format that can be understood and loaded into a system to be analyzed. This is what makes having a partner who invests in interpreting your data so valuable; a one-size-fits-all approach rarely fits.
Step 2: Derive business insights
Once your data is in order, you can start studying it to get business insights. Using tools like machine learning and mathematical modeling, data scientists pull out ideas that can help guide your transformation. Sometimes the insights answer a question you’re already asking — a great result. Other times they will bring to the surface something you didn’t know and wouldn’t have thought needs to be addressed in your transformation. It could be a correlation you hadn’t spotted or a path through your digital product that converts at a phenomenal rate.
Step 3: Align your transformation
This is where the work in stages one and two starts to pay off. With insights in hand, you can focus the transformation on the tactical things that will have the biggest result. One of the biggest digital transformation mistakes we see is when businesses treat symptoms instead of solving underlying problems. When your transformation is aligned, you’re much less likely to make that mistake because the focus is eliminating roadblocks standing in the way of achieving business goals.
A successful digital transformation gets you to a point where digital is fully ingrained in the way you operate. It’s not an add-on or a separate project; it’s what your business is. Done right, it provides users and customers with better value and leads to higher returns.
Ready to get started? Contact us.